Who to Contact for Help
During the review you may receive emails and messages from:
- Panel Support Scientist (PSS): A member of STScI staff who is there to be a point of contact and make sure everything goes smoothly. They'll handle any additional conflicts of interest you may have and send you reminders and updates. (For virtual panelists, during the review they will handle any problems so you can concentrate on the review, and call in any help that is needed.)
- SPG Manager: Usually the person who invited you to serve on the panel. An STScI staff member who will advise you on any policy matters.
- Technical Manager: Brett Blacker, coordinates all the meeting logisitics.
Virtual panelists may also receive messages from:
- Leveler: A member of STScI staff who is there to make sure the conversations stay focused on the scientific merit of the proposal and do not discuss the identity or expertise of the team.
- Panel Chair & Vice Chair: Responsible for running your panel and facilitating the discussions.
- EPG Admin: STScI staff members who handle meeting registration.
- WASABI: The STScI software team behind the SPIRIT web review tool.
Who should I contact for help?
If in doubt, contact your Panel Support Scientist (PSS) and they will redirect your question to the correct person. But here are some common concerns and who to contact:
- Conflict of Interest: PSS
- Problems accessing SPIRIT: WASABI team and/or Brett Blacker
- Questions about the HST instruments and their capabilities, or technical feasibility of a proposed program: PSS (They will check for possible conflicts among STScI staff and contact an appropriate instrument scientist on your behalf. Please do not do so on your own.)
- Meeting scheduling constraints: Panel Chair & Vice Chair
- Updates on your reading/grading/commenting progress: PSS and SPG Manager
You can also contact the HST Help Desk (https://hsthelp.stsci.edu) with any questions that you may have, including questions about science policy or technical performance. In your correspondence, please identify yourself as a TAC member. If your question is about a specific proposal, please state the ID for the proposal associated with your question.
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